IT Support Technician
I joined the IT department at Shorts just after finishing my time at university. I had an interview with the director of the IT department, and it was clear that, although it is the primary goal, providing direct support to the users wouldn’t be the only aspect of the role.
Given the nature of the role, I met virtually every member of the team within the first couple of weeks, all of whom made me feel very welcome. This extends all the way up to the partners, who are all happy to pop into the IT office on a Monday morning to discuss some new technological advancement or just how one of the local football teams played at the weekend.
Since joining, the IT department has started to build applications to help improve some internal processes. I’ve had opportunities to lead and play a large role in some of these projects, which is not something that I would have the opportunity to do in many companies. This is something that I’ve seen across the departments demonstrating the firm’s willingness to help to build the skills of its team members rather than just sticking with age and experience.